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Training FAQ

1. How can I register for training?

A completed registration form is required for each student, and the registration form must be signed by an authorized signatory to ensure that it is processed promptly. On receipt of the completed registration form(s), we will provide you with a quotation.Class reservations are processed on a first-come, first-served basis once we have received a 50% down-payment, or alternative payment conditions have been agreed on. Full payment needs to be made once training has been completed.

2. How much will the training cost?

Training is charged on an individual or group rate and payable in Ksh. or US$. The recommended maximum size of a group is 10 – 16 persons. VAT which is currently at 16%, remains payable if training is being conducted in Kenya. In case you are exempted from VAT, you need to produce a certificate on the same.

3. When should I make the payment?

Class reservations are processed upon receiving full payment, 50% down-payment or an acceptable purchase order. Full payment needs to be made once training has been completed.

4. How should I make the payment?

You can make the payment by cash, cheque or bank transfer.

5. Where is the training venue?

Training is conducted at our Training Centre located on the Mezzanine Floor, KUSCCO Centre, along Kilimanjaro road in Upper Hill, Nairobi, Kenya. For training that takes place at our training centre, clients are provided with refreshments and lunch. Arrangements can be made for a group that wants to be trained at a client’s site.

6. When does the training take place?

There is a course schedule available in our offices and in our website. For more information, contact training@osl.co.ke

7. What is the duration of training?

Course duration ranges from 2 – 5 days. The information is available in the course descriptions in the catalogue.

8. Are there any prerequisites required?

The prerequisites vary from course to course. The information is available in the course descriptions in the catalogue.

9. Do I get a certificate?

On completion of the course, one is entitled to a certificate of completion, course books, course data and after training support.