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Utility Manager FAQ

What is Utility Manager™?

The Utility Manager™ (UM) is an end-to-end geospatial solution that simplifies utility business operations by improving efficiency through automation.

Which database and data types can Utility Manager™ handle?

Utility Manager™ can consume data from database management systems such as Oracle Server, Microsoft SQL Server, and PostgreSQL. In addition, Utility Manager™ can handle individual data formats such as shapefiles, CSV, Excel, KML, GeoJSON, and OGC standard formats.

Can Utility Manager™, as a GIS, integrate with other information systems such as CRM?

Utility Manager™ is an enterprise GIS solution and integration is a key feature. Utility Manager™ is highly extensible and can be integrated with CRM, ERP, and Billing systems.

Does Utility Manager™ support integrated field data collection?

Utility Manager™ comes with a customized mobile application for field data collection. The app is synchronized with the database for fast and effective data transfer with the web client. The mobile app also includes incident-reporting capabilities by the public.

Can the Utility Manager™ run on my iOS Device?

Yes. Utility Manager™ is a portable network management solution. It works on Android, iOS, and Microsoft device that supports HTML5. You can edit, update, and analyze your network assets on-the-go.

What are the spatial and business analytics done by the Utility Manager™ solution?

Utility Manager™ has various spatial data visualization techniques such as heatmaps, point density maps, etc. It has business intelligence charts to represent critical information such as revenue collection, billing status, and payment history of individual customers. The dashboard is highly customizable to provide intelligence on other attributes of interest.

Is Utility Manager™ deployed on-premise or on the cloud as SaaS?

Utility Manager™ can be deployed on-premise or accessed as Software as a Service (SAAS), giving the utility hosting options per its IT Procedures and Policies.

Can Utility Manager™ handle additional data after deployment?

Yes. Utility Manager™ is a scalable and integrated geospatial system capable of handling additional data and serving it with less or no architectural changes.

I have an existing ERP System. Can I have it integrated with UM™?

Yes. Utility Manager™ can integrate with external information systems such as ERP, Billing, CRM, and other GIS Systems with minimal configuration.


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