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Technical Support

We offer different levels of technical support, all of which provide dependable and timely resolution of technical inquiries. Clients can access our support program can contact us through the telephone or by submitting support requests through email. Our dedicated team of support staff are professionally trained and focused on delivering high level customer support. Support is available during normal business hours and is provided through:

  • Support Visits: This provides a single point of interface with our clients in addressing support issues.
  • Online Support: using internet and web based applications, we are able to log on to a client’s computer and troubleshoot the problem.
  • Telephone Support: Clients can call in and will be assisted by our support team to solve an issue.
  • Email Support: Clients may submit support cases to Customer Support via e-mail support@osl.co.ke.

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